Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR ENGAGING ANY OF OUR SERVICES

Last modified: 23 August 2021

Welcome to our website.

1.            INTRODUCTION

1.1         For the purposes of these terms and conditions, “Droneit”, “us”, “our” and “we” refers to Droneit Group Pty Ltd ACN 600 504 201 and “you” and “your” refers to you, the client, student, visitor, website user or person using our website and/or engaging our services.

1.2          The below terms (“Terms”) together with our Privacy Policy contain the agreement between you and the Droneit Group as to the terms on which you are permitted by us to use the website and/or engage with any of our services, including but not limited to the Student Portal and/or training courses.

1.3      By accessing, browsing or otherwise interacting with this website or otherwise engaging our services, you acknowledge that you have read and understood these Terms and agree to comply with and be bound by them. If you do not agree to these terms, you must not use the website or use our services.

1.4      Droneit Group owns and operates the website and owns all intellectual property rights on the website including all content unless otherwise indicated, and all such rights are specifically reserved. Droneit Group may also be licensed to use content on the website in which the intellectual property rights are owned by third parties. Droneit Group permits you to use and otherwise benefit from the website but only in accordance with these terms and subject to any limitations on the use of any content stored on the website that have been imposed upon Droneit by its respective content providers.

1.5      For those of you who undertake a course of study with us, we have prepared a Student Handbook to help you understand the way our organisation works and to help you get the most from your studies. The Handbook should answer most of the questions you have about studying with us but please be in touch if you have any questions not answered by these Terms or the Student Handbook.

1.6      By being enrolled in a course with us – and whether you enrolled yourself or if someone registered you with your permission - you agree that you will comply with these Terms and with the policies and procedures in the Student Handbook.

1.7      If you purchase goods from our website, our Price Match Policy, Returns Policy, and Delivery Information will also apply to your purchase.

1.8      If you have any questions or complaints regarding the website or these Terms, please contact Droneit Group using the details on our Contact page.

2.             AMENDMENT OF TERMS

2.1      We reserve the right to change, modify, add or remove portions of these Terms at any time and at our sole discretion.

2.2      We recommend that you check these terms regularly prior to using our website or engaging our services to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible and the ‘last modified’ prompt at the top of these Terms indicates when these Terms were last amended. In any event, it is your responsibility to keep yourself informed of any changes to these Terms.

3.             ACKNOWLEDGEMENTS, DISCLAIMERS AND LIMITATION OF LIABILITY

3.1         A reference to our website includes a reference to our Student Portal and course materials, and vice versa.

3.2         You acknowledge and agree that we would not permit you to use the website or Student Portal but for your acknowledgments and your agreement to the following limitations on our liability.

3.3      To the maximum extent permitted by law, you acknowledge, agree and warrant that:

(a)          The content provided on the website is provided to you on an “as is” basis, and we make no warranties other than those required by law. We do not represent or warrant that this website content is complete, accurate or current. We are not responsible for any errors, inaccuracies, or omissions in, or for any unauthorised material that may form part of, any content contained on the website, regardless of its source or how it came to be located on the website.

(b)          The content on this website is for information purposes only and we expressly exclude any and all liability for any loss that you may incur or sustain that in any way relates to or arises out of such content or your use of or reliance on it.

(c)           We will not be liable for any loss that you may incur or sustain as a result of this website or its content that in any way relates to or arises out of any circumstance beyond our control, including but not limited to failure by third party data transmission networks or servers causing the delay, unavailability or other interruption of the website; and

(d)          You acknowledge and accept the unavoidable risk that any communication to or from the website may be intercepted, used or interrupted by third parties.

(e)          We make no guarantee that this website is free from unauthorised material, unauthorised software, inaccuracies, errors and/or omissions.

(f)            You agree that we will not be liable for any loss or delay that you may incur or sustain that in any way relates to or arises out of your use of or activities in connection with the website or any content or linked content, and you release, discharge and indemnify us from and in respect of any and all such liability.

3.4         You need to make your own enquiries to determine if the information on our website or our goods and services are appropriate for your intended use.

3.5         In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

3.6      Our supply of goods and services may be subject to certain statutory guarantees and warranties, including under the Australian Consumer Law, or State and Territory laws, which cannot be excluded by contract. For major failures with goods or services you may also be entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you may be entitled to have problems with the goods and services rectified in a reasonable time. Nothing in this Agreement excludes, restricts or modifies the application of statutory guarantees or any associated rights or entitlements to remedies

3.7      Save for statutory guarantee and warranties, we make no other warranties or other representations under these Terms including but not limited to the quality or suitability of any goods or services supplied. Our liability in respect of these warranties is limited to the fullest extent permitted by law.

3.8      Our liability for any breach of these Terms is limited to:

(a)          the supplying of the goods or services to you again;

(b)          the replacement of the goods; or

(c)           the payment of the cost of having the goods or services supplied to you again.

3.9      This website and its contents are the copyright of Droneit Group – © 2020. All rights reserved.

4.              COVID-19

4.1      Droneit will use its best efforts to continue to provide goods and services in an uninterrupted and seamless manner despite COVID-19. However, circumstances, laws, and government responses may change rapidly which may affect the delivery of our goods and services. Droneit is working hard to comply with all government regulations and health directives and will not offer goods or services if we deem there to be an unacceptable risk, or if we are otherwise prevented from providing goods or services by reason of regulation, or other impediment caused by COVID-19.

4.2      You acknowledge that due to COVID-19, there may be:

(a)          Delays and limitations to the stock available for sale on our website;

(b)          Delays in processing and delivering orders of goods; and

(c)           As a last resort, orders may need to be cancelled.

4.3      If we cancel your order, we will provide you with a full refund. We will otherwise not be liable for any loss that you may incur or sustain that in any way relates to COVID-19, including but not limited to delays in processing orders.

5.              DELIVERY OF GOODS & COMMUNICATIONS

5.1      Physical goods may be delivered by Australia Post and/or other reputable courier companies at our absolute discretion.

5.2      Please see our Delivery Information page for delivery options for physical goods.

5.3      Deliveries will be processed promptly upon receipt of full payment. Delivery typically takes between 2 and 14 days, depending on the delivery option and we have no control over actual delivery times.

5.4      Damaged or lost orders should be resolved with Australia Post or the courier company directly.  We are not responsible for goods that are damaged in transit or not received.

5.5      Subject to the statutory guarantees that we must provide, replacement of damaged or lost items is entirely at our discretion. Please see our Returns Policy for more information.

5.6      Digital goods such as software are typically delivered immediately after payment is processed and cleared. You acknowledge there are inherent risks associated with downloading any software and digital goods. If you have any technical problems downloading or accessing any of our digital goods, please be in contact.

5.7      By accessing our website and/or engaging our services, you agree that we can contact you and provide you with information and notices by way of electronic communication, unless otherwise prohibited by law.

6.              THIRD-PARTY CONTENT

6.1      Our website or other platforms may provide links to third-party websites, advertisements, documents and other information that is relevant or complementary to our product offering (Third-Party Content).

6.2      Any links, display or hosting of Third-Party Content does not necessarily imply sponsorship, endorsement, approval or any arrangement between us the Third-Party Content or its owners.

6.3      Any Third-Party Content is not under our influence or control, and we take no responsibility for any Third-Party Content, and you agree to assume all risk in respect of your viewing and/or access and/or reliance on any Third-Party Content.

6.4      Where we have made a recommendation, or are construed as making a recommendation, of any Third-Party Content, you must conduct your own investigations as to the suitability or otherwise of any Third-Party Content.

6.5      Your access and use of any Third-Party Content may be subject to the terms and conditions of the owner of that contact.

7.              How We Use Your Personal Information (Data Protection)

7.1      At Droneit Group, we are committed to protecting your privacy. We use the information that you provide to us or that we collect about you, in order to provide you with the most relevant services to your needs.

7.2      You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure servers. Our secure server software encrypts all customer information before it is sent to us.  All the customer data Droneit Group collects are secured against unauthorised use or access. Credit card information is not stored by us on our servers.

7.3      Droneit Group respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles. Please see our Privacy Policy.

7.8      All personal information that We may use will be collected, processed, and held in accordance with the provisions of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) and your rights under the GDPR.

7.9      For complete details of Our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of your rights and how to exercise them, and personal data sharing (where applicable), please refer to our Privacy Policy https://droneit.com.au/privacy-policy/ and Cookie Policy https://droneit.com.au/cookie-policy/.

8.              USE OF OUR WEBSITE AND SERVICES

8.1         We may limit the access and/or use of the whole or any part of our website or services to or by any person, geographic area or jurisdiction we deem fit in our sole and unfettered jurisdiction.

8.2         Subject to these Terms, you may use the information on our public website pages for personal or education purposes but are not permitted to access or use the information on our website for commercial exploitation.

8.3         If our website contains documentation that is provided only in electronic form, you may print one copy of such documentation for your own personal or educational use, but commercial use is explicitly prohibited.

8.4         Unless expressly authorised by us in writing, you are prohibited from doing, or causing any third party to do, any of the following in respect of our website, Student Portal, course materials or other services provided by us:

(a)          use any part of the website or our services through any means not provided or intended by us;

(b)          use any part of the website contrary to any directions, instructions or policies contained in the terms or elsewhere on the website;

(c)           use or permit any other person to use any administration pages forming part of the website or our services;

(d)          use the website or our services for any fraudulent or unlawful purpose;

(e)          submit any information to us, whether via the website or otherwise, that is not entirely true and accurate or that is misleading or deceptive or likely to mislead or deceive;

(f)            impersonate any person or other user when communicating with us;

(g)          enter or store any personal information or sensitive information relating to any person other than yourself in any part of the website unless the person to whom such information relates has accepted these Terms and has authorised you to do so on their behalf;

(h)          interfere with or disrupt, or attempt to interfere with or disrupt, the operation or usability of any part of the website or the servers or networks used to make the website available, or otherwise violate any requirements, procedures, policies or regulations of such networks;

(i)            reproduce, duplicate, copy, sell, resell or otherwise exploit any part of (including use of) the website or its content for commercial gain;

(j)            systematically download the whole or any part of the website;

(k)           make or distribute copies of the website or any part of it (including any content stored on the website);

(l)            transfer, share, disclose or licence any access codes relating to the website or to your right to use any part of the website to or with any other person, whether for value;

(m)         adapt, alter, delete, modify, or translate any part of the website (including any content on the website);

(n)          upload any unauthorised material to the website;

(o)          remove, disable or circumvent any proprietary notices or labels, or security or operational features contained on or within the website or any part of it;

(p)          make any part of this website or any course materials available to any third party by way of lease, sale, license or otherwise;

(q)          use the website or course materials to develop a competitive good or service;

(r)            modify any course materials or its components or remove any proprietary rights or markings, deface, or otherwise make any derivative works based on the course materials or any aspect of our services;

(s)           use our website or Student Portal in a way that may adversely affect other users from using the website or Student Portal, or damage, dispute, interfere or otherwise adversely affect our website or Student Portal or others access to or use of our website or Student Portal;

(t)            reverse engineer, decompile or disassemble any aspect of our website or Student Portal except to the extent permitted by law;

(u)          do anything that may expose source code or bypass or circumvent any mechanisms or barriers to access information not available as part of our website or Student Portal;

(v)           introduce or infect any part of our website or Student Portal with any virus, spyware, trojan horse, worm or any other element that is harmful or potentially harmful or intended to damage, hijack or otherwise adversely affect our website or Student Portal or any part or component of our website or Student Portal;

(w)         use any data mining, robots, spider or similar data gathering or extraction methods to scrape or extract data from our website or Student Portal or their components;

8.5      You must remove any unauthorised or unsuitable material you have uploaded to any part of the website, or any account you have with us, immediately upon being directed by us to do so.

8.6      We reserve the right to remove, delete and/or destroy any unauthorised or unsuitable material you have uploaded to any part of the website, or any account you have with us, without first directing you to do so and without giving you prior notice of our intention to do so or reasons for our doing so.

8.7      If you think there has been a mistake or an operation you did not authorise in relation to an account you have with us, or if you think there are any faults in any part of the website, you must inform us immediately using the details on our Contact page.

8.8      Nothing contained on the website, or our services is intended to or should be construed as granting any license or right to use any trade names or trademarks or any other intellectual property without the express prior written consent of the owner. You must not use our intellectual property rights in connection with any product or service that is not ours or in any manner that is likely to cause confusion, endorsement or partnership with us without our explicit written permission.

8.9      If you have an account with us, we are not responsible for any use or misuse of your username or password unless caused by us. You will be responsible for the use of any of our services by anyone who access your account with your account login information.

9.              INDEMNITY

9.1      You agree to defend, indemnify and hold us and our content providers harmless from and against all claims and liabilities that in any way relate to or arise out of:

(a)          Your access to, use of, and your activities in connection with our website, Student Portal, course materials or any content or linked content we provide on or via the website or Student Portal;

(b)          your breach or alleged breach of any of these Terms; or

(c)           any infringement by you of any intellectual property rights owed by us or our content providers.

10.           ENTIRE AGREEMENT

10.1    These Terms, along with our Privacy Policy, and where you are enrolled in a course the Student Handbook (collectively referred to as the “Agreement”), constitute the entire agreement between you and Droneit in relation to your access and use of our website, its content, and in relation to any course in which you are enrolled.

10.2    The Agreement supersedes any prior representations made by us, whether express or implied, discussions, undertakings, communications or advertising relating to the website or our services.

10.3    No other term is to be included in the Agreement except where required by legislation. All implied terms except those implied by statute and which cannot be expressly excluded are excluded.

11.           SEVERABILITY

11.1    Where any clause of these Terms is deemed to be illegal, void, or unenforceable by a Court or Tribunal of competent jurisdiction, then such a clause will not apply and will be deemed never to have been included in these Terms (Severed Clause).

11.2    In the event of a Severed Clause, this will not affect any other clause of these Terms which will remain legal and enforceable.

12.           JURISDICTION AND GOVERNING LAW

12.1    These Terms shall be governed by and construed in accordance with the laws of the State of Queensland, Australia, and any applicable laws of the Commonwealth of Australia.

12.2    Any legal proceedings concerning these Terms must be commenced, heard and determined in in Queensland, Australia in accordance with the law of the State of Queensland in a Court of competent jurisdiction.

12.3    You submit to the exclusive jurisdiction of the courts of Queensland Australia and courts competent to hear appeals from those courts.

13.          TERMINATION

13.1    You agree to be bound by these Terms until terminated. We may at any time and for any reason terminate your use of the website and upon such termination, your right to use the website will immediately cease. You agree that we will not be liable to you or any third party for any termination of your use of the website.

13.2    When you engage in our paid services, the Student Handbook sets out how our Agreement with you may be terminated.

13.3    We may take any steps we believe are appropriate to enforce or verify compliance with any part of these Terms.

14.      HARDWARE RETURNS POLICY

14.1    Our supply of hardware may be subject to certain statutory guarantees and warranties, including under the Australian Consumer Law, and/or State and Territory laws, which cannot be excluded. For major failures with hardware, you may also be entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you may be entitled to have problems with the hardware fixed in a reasonable time. Nothing in our Returns Policy excludes, restricts or modifies the application of statutory guarantees or any associated rights or entitlements to remedies.

14.2    If you think that there is an issue with any hardware purchased from us, if you have not already, we strongly recommend that you read the manufacturer’s manual and setup instructions to ensure you understand how to operate the hardware properly and safely.

14.3 BEFORE YOU SEND ANY HARDWARE BACK TO US, please email sales@droneit.com.au with the following information about your hardware:

(a)          Order Number;

(b)          Serial Number;

(c)           Brand;

(d)          Model;

(e)          Detailed description of the fault or issue.

14.4    Once we have received your information, we will contact you with next steps, and if applicable, where to send the hardware. You are responsible for postage out and if returned or replaced we will pay for postage back to you.

14.5    We do not offer refunds or credits for change of mind.

14.6    If the hardware you have purchased from us has a manufacturing fault, we will facilitate the repair or replacement under the warranty provided by the Australian distributor of that product. If the item is dead-on-arrival (DOA) or develops a fault that is covered by the warranty, we will replace the item.

14.7    We do not accept liability for returned hardware damaged in transit, so make sure to pack your returned hardware carefully. We strongly recommend that you keep original packaging for your hardware so you can safely move or send your hardware for repair. If you do send the hardware without the original packaging, make sure it is packed and padded securely as damage can occur to poorly packaged returns. We also strongly recommend that you keep your receipt and/or proof of purchase.

15.      STUDY PAY TERMS AND CONDITIONS

15.1    All payment terms must be completed with Study Pay prior to any certification being issued. We may certify a student early however this is at the sole discretion of the CEO. Please refer to the Student Handbook and follow the process of making an application to the CEO.

15.2    Please refer to the contract terms provided by Study Pay prior and communicate with Study Pay with regard to being able to make payments.

16.      FORCE MAJEURE CLAUSE

16.1    In the event of force majeure, such as floods, fires, war, sudden illness, global pandemic, earthquakes, hurricanes, flight cancellation due to strikes and staff shortages, terrorism, and other such events or threats of such events that are beyond the control, Droneit reserves the right to stop or review and alter the cancellation policy that is applicable under normal circumstances. If the course cannot be delivered due to any circumstances beyond control, refunds will not be issued.

16.2    Droneit is unable to accept responsibility for the failure of the instructor or invigilator to appear due to unforeseen circumstances that are out of our control such as illness, flight cancellation, bad weather or other such situations.

16.3    Refunds will not be issued to no-shows regardless of the circumstances.

16.4    All courses are run subject to maximum numbers. In case of course changes due to unforeseen circumstances or an act of God, credit towards the next available course will be issued.

17.     Buying For Someone Else

1. If you have purchased a product or course for someone else then you must make available or known to them these Terms & Conditions and by their enrolment or attendance they shall be deemed to have accepted same. Where a person purchases a product for a minor the purchaser shall be responsible for the product and is the authorised representative for the minor.

18.     Sale And Promotions

1. Acceptance. By using or attempting to use redemption codes for an offer, you agree to accept and be bound by these terms and conditions.
2. Offer Period. Promotions are only available for a limited time only, for as long as it is advertised on droneit.com.au. Droneit has the right to cancel or change any promotion at any time without notice and in its sole discretion.
3. Conditions. Promotions are not valid for cash or cash equivalent. Promotions cannot be applied to previous purchases nor combined with any other offers or discounts including price matching of any other retailer.
4. Promotions may not be combined with any other offers unless explicitly noted. Promotions will not always be replicated in other areas of the world wide web. Qualifying promotion amount applies to sub 7kg and 25kg RePL Licence courses and bundles only, excluding Gift Cards and shipping and handling charges (unless otherwise stated).
5. Offers are non-transferable. All monetary amounts specified in these terms and conditions are in Australian dollars (AUD). Promotions may be subject to availability.
6. 'Excluded Items' means sale items, non-CASA courses, AROC courses, and electronic Gift Cards unless otherwise stated.
7. Redemption. Prices are as marked. A coupon code cannot be used in conjunction with any other offer.
8. Refunds. Refunds and exchanges are subject to Droneit refund policy. If you seek a refund on any item purchased using a promotional offer, the value of the discount will not be refunded to you.
9. Changes. Droneit reserves the right to vary the terms and conditions of the offer by the company’s own discretion.
10. Offers:
    (10.1) From time to time we may run promotions on our website which are subject to both these Terms and any additional promotion-specific Terms which are incorporated into these Terms by reference. You should ensure that you read the specific conditions that apply to each promotion. By proceeding to purchase you agree and accept the Terms of the applicable promotion(s).
    (10.2) Purchases made during a promotional period do not qualify for change of mind refunds or free returns under the company T&Cs. This does not affect your statutory rights.
    (10.3) Site-wide offers include all published products onsite unless stated otherwise.
    

 19.   New Year New Career Sale Promotion Terms and Conditions

1. To qualify, purchase any product on sale at the mark down price. Cannot be used with other codes or offers. Prices are as marked. Discount cannot be applied to previous purchases. This promotion is subject to all standard promotion T&C's. Note: Purchases made during the promotional period do not qualify for change of mind refunds or free returns under the company T&C's.
2. Sale does not apply to courses and bundles financed by third-party lenders and payment plans such as ZeeFi, Zip, OpenPay.